Booked last minute (an hours notice!) and I was welcomed in. I actually ended up getting acrylics rather than BIAB as Sanaz explained that would be the best option as I was keen for longer nails! She then talked me through the process of how I move to BIAB once my natural nails had more length. Sanaz was really nice and chatty and she was very quick! - the nails look fab and it was a bonus being dealt with within 40 minutes! Love the colour too. Will definitely be back!