I had the haircut with conditioning treatment and it was a great experience. My hairdresser was Paulina. The haircut was exactly what I wanted and didn't have a picture or anything, just described how much I wanted off and the length of my layers and that I wanted it long enough to keep in a pony tail. She did a great job cutting it with a style that worked and suited me. The shampoo included a great massage as well, not stingy on the length. I haven't been to a hairdresser that I felt compelled to return too vs. buying a groupon and will definitely be returning to Paulina! For the off peak price it the cut was well worth the money and a great experience!