I have been going to Sanrizz in the Brunswick Centre since their opening and have never had a bad experience, which quite rare, taking into account the amount of times that I have been going there. That salon belongs to the top range but as such you do not feel the 'air of self-importance' or negativity of a 'posh' salon there. The staff are friendly, always, and the satisfaction from the being there is good, consistently. Your hairdresser will always listen to what you would like to be done, or if you are not sure what you'd like to do with your hair and/or how to get a bit of a change in your looks, be sure that they will advise you on that. I have changed my hair style, and love it. They also run promotional offers and once you have visited them, they will simply text you their offers. My most favourite stylists are Rudy and Lauren, they are amazing, try them and you will not be disappointed. Rudy is also doing my little one's hair and he is absolutely amazing with kids! I hope that these people will keep up their standard as it's great and I am happy that I have my local amazing hairdressers! :)
Friendly and polite staff, attractive and clean salon. Lovely head massage with the wash and a good, straightforward cut, as I requested. I wasn't there for anything fancy - it was a very satisfactory visit and my hair looked and felt great afterwards.
I can't say this was a good experience and I have no intention of going there again.
On arrival I was kept waiting 20 minutes before I even met my stylist. Then I got a rather rough shampoo and was taken to my stylist's chair where I was made to wait 10 more minutes.
The stylist was nice enough but he took 1 hour and 30 minutes to give my lengths the most invisible of trims and then he cut my fringe much too short: half-way up my forehead in spite of me saying clearly that I wanted it just above the eyebrow when dry. A month later, I'm still growing out this disastrous fringe...
Even at a discounted price, this salon is really best avoided.
I am quite particular when it comes to choosing hair salons, and i have to say i was really impressed with this Sanrizz. Lauren and Daniel were excellent, so friendly, and offered me some great tips and advice. I will definitely be back and book with Lauren and Daniel again. My colour is fantastic and Daniel really understood what i wanted. The support staff were also really good, however the receptionist kept disappearing which meant that my cut and finish was interrupted on a few occasions to deal with in coming clients - but my hairdresser dealt with the situation very well.
Despite some confusion due to the Wahanda booking system the staff couldn't do enough to help me and find an appointment that was available on the day and time I requested. Everyone at the salon was very friendly and the cut was great. Big thanks to Nicola and Luca especially.....