I really enjoyed the massage, the therapist asked me what pressure I wanted and checked in with me throughout to make sure I was ok. As other reviews comment on, you could hear others talking in the other room but this didn't bother me I still felt relaxed. There was calming music being played. The only thing was the towel used was a bit old, a newer fresher one would have improved the experience but I would go back.
Really excellent massage by the therapist, let down by the late start of the massage (since my allocated therapist was attending to a walk-in client and had to wait for the next one to be free). Also, my massage was 10 minutes shorter than I had paid for. In addition, the rooms are not completely private - they are split by a partition wall so you can hear the clients in the next room. Overall, disappointed.