I'm really disappointed in my whole experience here. Firstly, I made very clear that I only had 2.5 hours (I had booked in for 2 hour 15 minutes of treatment) and I was left sitting around for a while before my first treatment, and for over half an hour in between my first and second treatment. Secondly, I had my gel nails put on on Sat (today is Thursday). My gel nails normally last 3 weeks or so - 2 of them have already peeled off, and the rest are full of bubbles. Lashes looked absolutely gorgeous, but have already started falling out. Eyebrow tint - I already have very dark eyebrows, and asked for them to be made lighter, to match my hair. I had a very dark tint put on, and there was absolutely no difference in colour, so very disappointing. Will not be coming back - a total waste of my money.
Had my gel nails done last week at Sapphire and all the staff were very welcoming, I was offered a tea or coffee when I arrived and also during my treatment. My therapist was very attentive and made sure I was relaxed, comfortable overall I had an enjoyable experience my nails look lovely and would recommend this place to a friend.