Shimu was a lovely woman but she arrived almost 10 minutes late. There was another woman there who may have been a relative, I'm not sure. She had a bad cold and was talking to Shimu throughout. The cut and blowdry probably took less than 20 mins in total which in all honesty I was glad about because the place was filthy. I seriously considered leaving before she started. If she could get someone to clean regularly then I'm sure it'd be nice but as it is it isn't fit for purpose.