I waited an hour for my appointment due to electrical issues which apparently was no fault of their own. I left covered in wax, it was on my hair clip, my clothes and all over my body!! I have really sensitive skin and she went over with the wax multiple times and my skin started peeling two days later which has never happened to me before! Left in more pain than I should of and almost 2 hours later than I should have! Sorry but I would not go back, might just be a one off but I had experience.