The staff at BBrown always make me feel at ease, being professional and friendly, whilst keeping the pain (when being waxed) to a minimum. I have come to BBrown for a number of years, recommended friends to come here in the past and would continue to do so. They are one of the only places I have had gel nails done that haven't caused any damage. BBrown also use a reward system where you can collect points to gain discounts on future treatments.