Thorough job, done quickly, and effectively. Hot wax previously used on bikini line, not used. Was told that cost more, but if I wanted to pay extra I was welcome to get it. Have subsequently rechecked and the salon advertises using hot wax on 'specialised areas' on treatwell website..... Still a good treatment, just be aware may not be what you're expecting. Didn't have any money with me as I'd prepaid, so stuck with wax strips, but definitely was under impression that the newer, nicer hot wax would be used for bikini line when booking.
Enjoyed the facial and despite some soreness and dry skin for a few days afterwards I have noticed an improvement to blemishes and acne scars on my skin.
Environment leaves a lot to be desired, and one of the staff members made me feel quite uncomfortable about not having printed off a voucher (I had not experienced this before with wahanda), however the therapist who actually carried out my treatments was friendly, welcoming, professional and really good at her job. Overall it was lovely, I left feeling incredibly relaxed and my skin felt great!