Hairdresser was lovely. He really listened to what I asked for and cut my hair really well. Very friendly, not too pushy with products. Will definitely go again!
Unfortunately I was unable to make it to my appointment as I had a family emergency. I called in advance to let Mito know that I won't be able to make it and was hoping to reschedule the appointment. He only offered me to come in one hour later than scheduled otherwise I would lose out on the appointment I had paid £189 for. I tried to explain my situation and I got quite upset and desperate because that was a lot of money for me and if I could I would make the appointment but it was out of my control. I would have hoped for a little bit more understanding especially since I've been there before and even referred two friends who are now his customers.