Prepaid 2 slots for the same time so both girls can get their hair washed. Arrival I said I had an appointment with Lizzie & Jack, Jack came over to tell me Lizzie isn’t in, so he would be doing both cuts. No apology or a call about their mess up. During the cut Jack got told to answer the phone, he was on the phone for 5 mins while my daughter was sat waiting, regular customers were loving themselves with a brew, I or my kids didn’t get offered anything, overall I won’t ever becoming back.
Now don’t get me wrong Jack was lovely but he should not be cutting peoples hair I don’t know how much training he has had but it’s not enough my hair is a complete mess everything I wanted done I had to literally fight with him for he has no idea how to cut short hair and I will now have to go elsewhere to try and rescue my hair appreciate training but no layers nothing I’m left with a mess of bulky hair which is a tiny bit shorter then what I went in with and looks awful