Scott was nice enough however my hair is much lighter blonde than I wanted, the blunt cut isn’t quite even and my hair feels much more damaged than any other highlights I’ve had done. I don’t feel very confident with the finished product, I thought I would be able to style it and put some olaplaex treatments for the damage but I’ve attempted one treatment and it hasn’t made much difference so it’s probably going to be a long process to get my hair back into the right colour/condition I wanted.