Very disappointing. 37 minutes late (& i was the first appt of the day) with no apology. Manicure: Cut, filed and buffed my nails and immediately applied base coat without wiping the residue off my nails. When queried she replied that I should have booked a more expensive treatment. Even for a £5 express mani in other places they still wipe the residue away! Pedicure: nothing to fault other than time spent on treatment. Overall, mani & pedi, I booked a 2 hour appt. Because she was late this ended up being 1h 20mins for both. Also they don't have a wide range of nail varnish colours available. Saving grace was the young hairdresser who had to keep me occupied if it wasnt for her friendly chatter I would have walked out. If you are going to book with Elite I suggest calling them to confirm because from what was said they don't check their Treatwell appointments.
Relatively quiet salon, pedicure was ok although on closer look at the varnish and the way my toenails were cut and shaped, it's not a great finish. Manicure was worse, nail varnish was blotchy and had bubbles, cuticles weren't cut back tidy and it looked so amateur. I could have done my nails better myself. I didn't want to make a fuss in the shop so just took off the varnish. Didn't leave with a great impression, the manager didn't even bother to say goodbye. Won't be visiting again and will find a qualified manicurist next time.