Serena Beauty & Spa Reviews

Serena Beauty and Spa, 33 Bond Street, Ealing, London, W5 5AS

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Reviews are written by customers after their visit.

4.9
1591 reviews

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Written by our customers, so you know what to expect at each and every venue.
Excellent!
Goi always makes my eyebrows perfect! The shellac was also great and stayed on for 2 weeks.
Goi and the rest of the staff are so lovely! The lash extensions are lush and last long without damaging your own lashes. Keep up the good work.
Love my lashes!!
Within the first minute of my treatment I was ready to jump off the massage table, put my clothes back on and walk out! I had booked a deep tissue massage so when the masseuse climbed onto the table to crack my back and literally wring my neck, I wanted out. I had to tell her a few times in those first few minutes that she was being too rough and I also pointed out I'd booked a deep tissue not a thai massage which, I personally find brutalising and traumatic. As a result of those first few minutes of treatment, it took me a while to feel I could relax, close my eyes and settle into it - fortunately (or not) I'd booked 90 minutes. For the most part, thereafter, I enjoyed a fair amount of the massage but the masseuse was overly heavy handed especially when dealing with my face and neck. My neck actually felt swollen that evening which wasn't pleasant nor something I've experienced (or wish to again) after a massage.