Serenity Reviews

11 Armstrong Drive, West Moor, Newcastle upon Tyne, NE12 7EB

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Reviews are written by customers after their visit.

5.0
476 reviews

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Written by our customers, so you know what to expect at each and every venue.
The girls are great, always friendly and great with the boys. Easy to book too
Been a customer here for many years and always get a warm friendly welcome from everyone . Mel was great have been having a nightmare with my hair took Mel’s advice and went a bit lighter to hopefully hold colour longer and end result was great lovely colour and re shaped into a more manageable style . Thanks Mel
Great, friendly, professional service. I am always pleased with the end result
I previously left a 2-star review as I wasn't happy with the way my colouring turned out and due to a previous bad experience at another salon I didn't think about reaching out. However Mel was very quick to get in touch with me and was very considerate about putting it right. She fit me in for another appointment ASAP and gave me another colouring treatment and a conditioning treatment. It turned out lovely and my hair feels a lot healthier now. I really appreciated the extra consideration
This salon is the best I’ve been to, welcoming and friendly and Mel is a great stylist and has done an amazing job of my hair. One thing I love is that she is such a perfectionist and won’t let me leave until we’re both happy with the final outcome. I’d recommend Serenity to anyone.
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