Serenity Beauty & Hair - Bristol Reviews
4a Byron place, Clifton, Bristol, BS8 1JT
Check availability and book onlineReviews are written by customers after their visit.
851 reviews
Welcoming & friendly, salon looks a little tired could do with upgrading, knowledgeable staff, good vale for money, would definitely visit again.
Therapeutic Massage
First impressions not good, I had been told to arrive 15 mins before my 10am treatment, and the place was still locked at 9.45 so I had to go for a coffee as too cold to stand around outside. Went back at 10 and they were just opening, whole place looked a bit untidy, no hand towel in loo, stuff in sinks upstairs and was informed by the therapist that she needed to get the room ready, seemed disorganised, However, the actual massage and facial were really nice and she was friendly so overall was a good experience, they just need to be a bit more organised I think. Another small issue, the voucher code said the treatment available Tuesday to Saturday but when I went to book I was told that I couldn't book on a Saturday nor on an evening as they were generally busy at these times and that they could only offer me mornings - not what the voucher code said and may have been a big issue for some.
I have a lovely massage here and it was great value for money. I will defiantly be returning to serenity beauty.
Treatment by Nigit Begum•Swedish Massage
The lady who did my massage was lovely, but didn't ask if if been to this venue before or had had a massage before. The majority of the session was spent on my back which although was nice and relaxing did mean that I didn't really feel as though I got the 'full body' experience which I was hoping for. Finally, despite arriving on time for the appointment, the massage didn't start until 10 mins later, then ended 5 mins before the original start meaning meaning in essence my 60 minute massage was only actually 45 mins which was a bit disappointing.
Swedish Massage
Excellent in every aspect of the service given by the member of staff who gave me my treatment in a very clean and hygienic manner.
Laser Hair Removal
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