Let me just start off by saying that Donna is a gem! How I wished I did my research first, so I could have been going to her, all this time! Donna was very kind, patient, very meticulous and knowledgeable. My kind of therapist. She made me feel very comfortable throughout and explained what she was doing during the treatment. I would definitely recommend her and will be seeing her again. No more excuses for having overgrown hair ;-)