Unfortunately it has gone down hill. My last manicure was awful to watch the technician cut my cuticles like she was nipping it away with the cutter instead of cutting in one or two goes now my cuticles are damaged and catching everywhere. It used to be so good but last few times it wasn’t good also I got call that they’re fully booked even though I already prepaid my manicure. The work station wasn’t clean there was dust from last client and the technician didnt bother even just dusting it