I used to love this place and have been coming for over 1 year. However, I had to wait 30 minutes for my appointment - definitely not the first time this happened! As much as the people are nice and the job gets done, I think it is unacceptable to (often) be late for an appointment. I have very little time on the weekend and am always late after a manicure / pedicure at serenity. Great team but book well in advance if you have something to attend after…