Manicure was really well done, but communication with the staff was terrible. I booked a standard manicure for 17 pounds but, when I went to pay, they charged me 35 pounds for a full Shellak manicure they said they have offered me... If you decide to go there, I really recommend being very clear about what you want to do... I felt kind of robbed to pay more than double what I was hoping to pay, plus an extra 1 pound charge to use my card....
Overall experience was fine. Staff was super friendly and good for price. When you get there they take you down stairs for waxing services. The facial threading is actually a wax. I got a bruise on my arm from the waxing. Also, when they wax, they use the same stick for the entire process, which is not very sanitary.