Serenity Nails & Beauty - Hammersmith Reviews

78 North End Road, Hammersmith, London, W14 9ES

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Reviews are written by customers after their visit.

4.5
131 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very great service !
Was abit odd when I turned up, saying several times am I sure I've got the right place. Showed booking via treatwell still asked am I sure. In the I got tad frustrated as the place was empty could they do my nails or not (work break) if not I will bring this situation up with treatwell. Next thing I knew they could help me. Good choice of colours, once we got going was happy with results.
Lovely staff , and they did a beautiful manicure !!
After leaving a not so great review earlier - I was contacted by the salon. They apologised and asked if I could go back to them so they can fix my earlier issue for free. On arrival I was still slightly sceptical however, my doubts very quickly flew out the window. A lovely lady named Anna re-did my nails, as well as, repainting my toe nails - all beautifully. I’m very happy with the finished result and much appreciated the salon reaching out to me, wanting to fix my issue. Will be back soon!
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Clean place but awful experience! They have no idea what they are doing. The shellac nail colour I chose started melting on my nails once taken out of the UV machine. They did not say anything and i had to point out that my nails were in fact melting. Once I mentioned this they tried to fixed my nails which took an extra 30 minutes and I left with a colour I did not want. They also did not do my french pedicure correctly as there was no base coat - just a white line on my nail. Never going back