Serenity Surbiton Reviews

414 Ewell Road , Surbiton, KT6 7HF

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Reviews are written by customers after their visit.

4.9
905 reviews

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Written by our customers, so you know what to expect at each and every venue.
Super clean and the staff are friendly. Waxing was really good as well!
Really good service received. Would recommend anyone to come here
Not exactly 'high end' but nice enough. The girl was really helpful and sweet. The walls are paper thin and you can hear all the hairdressers/blowdrying/cackling etc...not at all relaxing.
I didnt have eyebrow/eyelash....i did hopi ears, which was good. Walls are paper thin though so not very relaxing. The girl who did it was awesome though was really helpful
I have to say that I was rather disappointed by my visit this time around. Loads of people were chatting loudly outside the treatment room and a child was running around for at least 15 mins. Not exactly relaxing! There was no attempt made to pop out and politely ask them to be quiet. It’s a huge salon and they could have moved to the front of the salon quite happily. No extractions done, nor were they offered. A cold Vit c mask was applied which dripped down my neck and just made me feel cold! The therapist was lovely but it was lacking a certain something this time. And I don’t think I had a full hours’ treatment. Last time I felt really pampered. This time it was a bit like I was on a conveyor belt. Disappointed.