Used hot wax (which I regularly use) and found Agathe made the process as pain free as possible. The least painful wax I've had!
The venue is very clean and has a good ambience.
On the upper end of the price scale but worth it.
The massage and the therapist deserve 5 stars. The overall 4 is because I couldn't get the therapy booked and was only informed 10 minutes before my appointment. Also beware of using a gift voucher if you get the early bird deal, change isn't forthcoming!