The therapists at Serenity are excellent, and I have always had good treatments there. My husband also had a deep tissue massage which he said was really great.
The only slight negative is that the waiting area isn't exactly relaxing. Perhaps a couple of seats would be better than the high and narrow bench that offers the only seating at the moment. But that really is a minor point, and for a high street spa, Serenity really is very good indeed.
Good value with the off peak discount. The masseuse called back after booking online because she could not do the time I booked online - this was inconvenient but it seemed a system issue rather than disorganisation etc.
Very relaxing, professional salon.
I had a pedicure treatment and was very pleased with the O.P.I. color selection as well as the service.
Opening times make it convenient to get an appointment after work hours.
Well mannered staff
Very professional set-up, not noisy.
Great variety of O.P.I. Nail Polish colors
Another plus is the opening times; week days they open till 8:30pm which is convenient for after work appointments.
Overall very satisfied