Serenity Therapeutic Massage & Beauty Reviews

1353 High Road, Whetstone, London, N20 9HR

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Reviews are written by customers after their visit.

4.8
481 reviews

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Written by our customers, so you know what to expect at each and every venue.
I would highly recommend this lovely salon that specialises in massage and really know their stuff!! I booked in for a last minute 60min massage as I had a lot of tension in my shoulders. I am usually very fussy about where I have massages as I have worked in the beauty industry for years and am quite apprehensive about trying new places. Sarah (the owner) was on the desk when I arrived and she was lovely and friendly but also very professional and made me feel like I was in good hands. She asked me what my main areas of concern were and seemed genuinely eager to help. She introduced me to my therapist, Nadia, who was lovely and showed me to the treatment room which was really clean and warm with a relaxing atmosphere. Nadia then told me that Sarah had informed her that I was most concerned about my shoulders which was a really nice personal touch and she asked me what areas i would like her to concentrate on most and how she should spend the 60min. The actual treatment was excellent and Nadia asked me how much pressure I wanted to make sure it was exactly what I expected. I came out of the treatment feeling so relaxed and so much better. I will definitely be back regularly to see Nadia!! They also run a really good loyalty scheme so no excuses not to go back!! I had an excellent overall experience and am glad I found this place!!
A great friendly service, making you feel comfortable at all times. Is also a very nice, clean environment. This is my new regular!
I had my eyebrows and eyelashes tinted, I am happy with the results although I would of liked my eyebrows darker. I would of expected the beautician to show me the shade when she removed the tint and see if I was happy or wanted it left on longer. She asked me if I was pleased at the end of my appointment but then it would of been difficult to ask for it to be done again. No other complaints, I would go again but be clearer of my desired result.
I have to say, as it was my first time there, it was very lovely. The staff were super friendly, and I was laughing a lot. There was an ongoing joke about my age (sounds cruel but I'm 17 so she was laughing about how young I was and I was laughing too) and she really made me feel relaxed. Not sure whether I would do aromatherapy again but that's more personal choice, not because it wasn't a great massage! Will go back again :)
Really lovely salon, well decorated and nice ambience. I was made to feel relaxed during my wax, and the heated towels on the salon bed were a deal clincher for me!
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