I went in for a blow dry and asked for a bouncy style with volume at the top and curl at the ends, as that's what suits my face shape best (I have quite long hair). I ended up with small spiral curls and no volume, a style which I think the girl doing my hair was more comfortable with. Not the worst result and I went along with it, although I could see from the start that she was twisting the brush and pulling the curl in spirals instead of the usual way. Would use again, but only with a picture of the style I want to avoid disappointment.
The staff are lovely, I've been here before and was happy but I'm afriandthis time I wasn't. I brought in a picture and asked if they could do it and they said yes but the colour wasn't even close. Would recommend for minor colour changes, but the salon overall is great.