Shades - Primrose Hill Reviews
2 Erskine road, Camden Town, London, NW3 3AJ
Check availability and book onlineReviews are written by customers after their visit.
631 reviews
This was my first visit at this salon and I had a bit mixed feelings about it. I did like the colour and haircut I got, but overall I missed the relaxing experience of pampering yourself with a visit at the hairdresser. The salon felt a bit austere to me: There were no side tables where I could place my phone and bag, I wasn't offered a coffee/tea or anything, etc. So those little things that are quite standard were missing here. Also, I felt the salon was massively understaffed: Throughout my stay there (about 3 hours), my stylist was handling 3 clients. This means that I was sat for about 40 mins on a chair with wet hair waiting to get my hair washed. I feel for the girls there as I think that's really not their fault, but clearly poor management and I think they did the best they could. Overall, I was satisfied with the look even though it came at a much higher price than I had anticipated (I booked the balayage, cut and finish package for 75£): Before we got started the stylist told me that the package only includes top of the head (and not full head - I missed the small print), plus I'd also have to pay for the blow dry, so I eventually paid 170£ (which was quite a shock to be honest). Will I go there again: I am not sure. The style was good, but overall the experience wasn't that pleasurable.
I love the change-first experience with color! Sara the stylist got immediately what I wanted and did an amazing job
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