The staff seemed nice and offered good advice for someone who doesn’t wax very often. However 2 things that bothered me was the wax room was very small and only had a curtain that separated it from the open salon so it didn’t feel very private at all! Secondly, during the appointment she often chatted across the curtain to her colleague but in another language that I didn’t understand, so when something seemed funny to her colleague it’s hard not to think that they aren’t talking about you. It didn’t make me feel very comfortable.