Shakina Urban Spa at Park Regis Hotel Birmingham Reviews
Park Regis Hotel, 160 Broad Street, Birmingham, B15 1DT
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254 reviews
I had a very enjoyable experience at Shakina Urban spa. My wax wasn't as painful as usual and the beautician took the time to outline what I should expect and was very friendly.
Treatment by Stacey L
I am sorry to post a negative review as I do appreciate how hard everyone works. This was a bad gel pedicure, there is no running away from it. Possibly up there competing for the worst gel pedicure I ever had. It took a long time, nearly two hours, the two big toes had to be redone, and still it came out looking very sad indeed. The therapist tried to be nice but seemed tired, fed up. The gel was very uneven, the brush was too old or perhaps the gel itself was too old she said apologetically at the end ... why was I not warned and given the option of a different colour (from the rather limited range)? And was it really necessary for me to point out that the two big toes were looking terrible after the first try, given how obvious it was... I had a function the following day and felt embarrassed by my toes! Anyway, I had it all redone two days later :-(
A lovely venue inside the Regis Hotel. Sadly although it states that there is parking on site, there isnt. Paid parking available on streets. I booked a £65 Full body massage inc scalp but only received 55 mins of a body massage which to me felt basic despite paying for an additional treatment. The receptionist was pleasant but the treatment staff wasnt welcoming. I was surprised by the lack of hospitality considering its location and price. poor attitude. However we made up for it by having afternoon tea at the hotel.
Treatment by Stacey L
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