This was my first visit and I made it very clear to Gina what I wanted. I wasn't impressed by the way she was speaking in her own language, to another colleague throughout my haircut. She may have been saying something about me or not, but in any event, that came across as being rude, after all I was paying her to cut my hair! That may also be the reason why she didn't cut my hair the way I wanted it, I did say what was wrong but she just shook her head and didn't correct it!