I usually get offered a cup of tea but not this time although I noticed other customers getting one. The stylist is very good but doesn't really 'get' me as most of the women do who have done my hair before over about 30 years. I feel 'at home' there, though and will be more clear next time about what I want and make it clear what my overall style is. He gave me an 'age appropriate' style but that's not me, I'm afraid. Excellent stylist, though.