The therapist was lovely but she couldn't get the tint to take correctly. I have blonde brows and this was the first time they had been tinted in 5months. I left after 50mins with patchy eyebrows. I ordered a tint kit from amazon and the next day evened out the colour myself. She did try to fix it but I couldn't see what was happening at the time so gave the benefit of the doubt. After fixing the tint I could see the brow shape was uneven. Sorry I wont return to have my brows done again.