Was a little rough when washing my hair, she actually got my jumper wet. Spoke to other colleagues in their own language and hardly spoke to me, other than to ask what I wanted. I pre-paid for a wash and cut, told her this but she continued with blow drying my hair and pulling quite a bit (this is why I didn't pay for blow dry). Obviously I didn't pay any extra but wasn't really listened to.
Great experience! I booked for a wash and cut here for the first time, and Cila was very sweet and nice, she did exactly what I asked for and when she had to make me wait for a while to finish another client, she apologised and offer me a blow dry. I'm super happy with the result, definitely recommend this place!!