Shi'Zen by Grace Reviews

355 Hook Rise South, Surbiton, London, KT6 7LW

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Reviews are written by customers after their visit.

5.0
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Written by our customers, so you know what to expect at each and every venue.
My second time seeing Grace. Firstly Grace is great to talk to as we are both skincare junkies, so I did need to keep adding time to the parking metre 😂. The facial was fab, skin was super glowy afterwards. I also had a skin tag and some moles moved, which was slightly painful 😬 but so worth it and is healing nicely. No worse than a wax. Would definitely recommend.
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The treatment was ok but only upon finishing I was handed over a £95 bill. Pricing was never discussed or agreed at the beginning and eventually I had to pay alot for what I thought will be a £60 treatment. The therapist was ok but talked a lot which took away from the relaxing experience. Also the skin consult took well over 30 mins with at least 50 questions and continued into the treatment. Tbh felt a bit excessive and stressful. I wont recommend esp if u want a relaxing experience.
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Grace is great at what she does! She is the best!
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Had a great experience. Grace was fantastic - very attentive and thorough, and took the time to explain to me the different products that I should use in my daily routine. I also ended up having a microdermabrasion to help with my acne.
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What an amazing experience! Could Not have had a warmer or lovelier welcome from Grace. Facial was amazing... can’t wait for my next!
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