Firstly, I was overcharged. I signed up for the haircut for £30 and I was charged £35. The hair dresser was unskilled - she had no idea how to do layers and it felt like she had taken a pair of kitchen scissors to my hair. They did not have any high quality products to wash hair or style hair after the hair cut - instead a primark-style hair dryer was taken to my wet, curly hair after the cut. If you have curly hair, you will understand this is not a wise move and I had to ask her to stop.