Sia Beauty Guildford Reviews

The Friary Centre, Unit 29A, Upper Mall, North Street, Guildford, GU1 4YT

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Reviews are written by customers after their visit.

3.7
46 reviews

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Written by our customers, so you know what to expect at each and every venue.
Relaxing experience overall.
Lovely therapist and v. Happy with the results.
Great service
The lady at the front desk made me feel as if she were sitting there, then I had to wait to pay because instead of sitting and being interested in the customer she was standing and listening as sfaff talked. Great massage! Lady from the massage also, although everyone tried and scattered all the atmosphere hopelessl
I experienced the worst brazillian of my life at Sia 2 weeks ago. My understanding of a brazillian is an entirely clear undercarriage, lips and bikini line, and a remaining strip or triangle right up on the front-facing part of the body. When I attempted to clarify that this was what we were doing before we began, I was shushed by the therapist who assured me she would just follow the lines of my regrowth. She didn't. She removed everything from my front and left a substantial amount of hair on my lips and undercarriage. The opposite of a brazilian in any other venue. During the wax I was body shamed by the therapist who told that my hair was "making [her] job difficult because of how thick it was" and that "[she hates] clients who shave like this because now it is harder for [her]". I found this unprofessional as in my opinion, her job is to do her best with whatever state a client is in without passing comment or judgement, and certainly without making them feel self conscious about their body. To give credit where it is due, the wax was as painless as they can be, so technique was obviously very good. That said, I suspect not many roots were pulled out as I had significant regrowth within 4 days which is not usual for my body. Had I not already pre-booked and pre-paid I would have demanded a reduced price or not paid at all. I left feeling insulted, and was uncomfortable with my bikini zone looking nothing like I wanted it to which has in turn left me feeling insecure. I was attracted to the cheaper pricing but in future will return to The Beauty Spot where, at double the price, at least the staff communicate, listen to you and clarify twice exactly what you want before you begin, and where I have never been made to feel ashamed for my upkeep in-between waxes.
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