waxing itself was fine but treatment started 15 minutes late, despite calling and confirming the time 48hrs beforehand. Pricing in the app is also inaccurate: the £25 quoted here is apparently "from £25", so they insisted on charging me another tenner despite me pre paying through the app. The lady I dealt with sensed I was annoyed at this extra charge so said she would get the manager to call back later that day, which never happened...