Siam Body & Soul Reviews
33 Chalton Street, Kings Cross, London, NW1 1JD
Check availability and book onlineReviews are written by customers after their visit.
2716 reviews
I arrived on time and was told that they were running quite late. They had tried to call me but had taken down my phone number incorrectly. This wasn't a big problem as I was in no massive rush. Unfortunately there was no real waiting room available, so I sat in reception with nothing much to read until my therapist was ready. The treatment room was fine. Nothing amazing but ok. Only slight complaint was that I could hear a conversation between two customers outside throughout my treatment - not massively relaxing! My therapist was very nice, though obviously a bit time pressured. The treatment itself was ok though a little too painful at times (elbows in my kidneys did hurt, and I was not convinced the pain I was experiencing was quite the 'right' kind of pain for a massage) despite the fact I am used to a bit of discomfort during a deep tissue massage. Incidentally, I wasn't asked by my therapist how I wanted the pressure, or whether I had any conditions she needed to be aware of. I suspect this was due to the fact they were running so late. I would go somewhere else for a deep tissue massage next time, but would definitely try out other treatments.
It is the third time for my visit. I think the experience really depends on the therapist. This time is OK but not so impressive compared with the previous two. I bought 30 minutes voucher, and on the spot they ask me whether I am willing to extend to an hour and pay additional 25 pounds. I did because the past two experiences are wonderful. But this therapist does not touch the right spot several times. But she is good to pick up my feedback and adjust. So overall, an OK experience.
Deep Tissue Massage
The therapist did a great job on my shabby looking nails! The treatment was quick and my nails looked fabulous and lasted for 2-3 weeks before growing out.
The salon itself is easy to find and clean and tidy.
My only negative was that the staff spoke to each other in Thai, which I do not understand (!) and said very little to me (what she did say was in perfect English, so it was not a language barrier), i find that a little bit rude when you are having a treatment done.
Otherwise great job and great value for money!
Gel Nails Manicure
I did wonder whether it was because I was paying with a discount voucher that my treatment was so harsh... I understand there are chaps that normally request strong pressure. I'm not one of them.
When it comes to aromatherapy massage, I expect total relaxation. The technique often applied is Swedish. I don't expect what I can only describe as "Super deep tissue". I was in pain for days afterwards (I kid you not). I also discovered that Lavender gives me night terrors! (so now avoid it).
To top it off, I was told it would cost me £5 to shower before my therapy session. Ludicrous. Easily affordable, merely the cost of a pint, but one should not have to pay to shower! I have never done so anywhere else before.
Overall, the staff were friendly enough and I'm sure other clients have had better experiences. I for one will never return. To be fair, they met my expectations in terms of total professionalism and the place is very clean and tranquil. My normal therapist, also a consumate professional, just happened to be out of town, so I took a chance.
The rate I paid was excellent value for money. I'm sure my experience was an isolated incident, so I would heartily recommend anyone that has a predilection for deep tissue massage to take up the offer/visit the venue. If you go, I would advise telling your therapist in advance, if you dont want deep tissue. I've tried not to be over-critical, so my review is based purely on my experience and is not meant to offend.
Aromatherapy Massage
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The masseuse, Poppy, was very pleasant and friendly. She was very thorough and covered all body areas, but focused on my neck, back and shoulders, which needed the most attention. I felt it for a couple of days afterwards. Very good value for money.
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