I booked online for 10am but no one seemed to be aware of my booking but took me nonetheless. The massage itself was just ok, I've had loads better. The girls English was very broken and when I asked her name I couldn't make it out but don't think it was Kat. She said my back and hips were tight, which they are, but then proceeded to twist my spine in both directions. I was ok with this but about an hour after I left my hips were in agony and I had to take pain relief to get me through the day.