Silk Secret

49A Goldhawk Road, Shepherds Bush, West London

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4.8
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Written by our customers, so you know what to expect at each and every venue.
Very frustrating staff who look and speak like it’s an effort to be doing your hair. A customer next to me was concerned that they had taken the cut too short and instead of apologising she was met with justifications that she was wrong. The staff then outwardly spoke about her negatively after she had left and continued this even to a new client. Though my colour is fine, my cut is less than perfect for someone who took over an hour to do a simple trim of a bob. I’ve left furious at the unprofessionalism. Someone’s hair cut and colour is a personal experience, this salon treats you like they are doing you a favour. Will not be going back.
Excellent hair cut
This was my second visit to the salon and again I was very happy with the service I received. Highly recommend
Very happy; colour is great, looks natural and has lasted well. I have long, thick hair and Elina was very patient applying colour to all of it, which was time consuming, so I really appreciated that. Had to pay £10 extra for the extra colour she had to use, but I was prepared for this. I do agree with others' comments about the atmosphere; the pics make it look really cute but it wasn't that warm and inviting. Could do with buzzer for front door for extra security, but that's just my opinion.
Great haircut
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About

Silk Secret
49A Goldhawk Road
Shepherds Bush
West London

Uncover the mystery to good hair at Silk Secret in Shepherds Bush, a boutique salon dedicated to your locks.

In this modern and cosy interior, you’re sure to feel relaxed and looked after with a choice of cutting, colouring and styling services.

Whether you're prepping for a special occasion or just a regular day, the talented team have 25 years of combined experience and are dedicated to making you feel your best, complementing services with products from L'Oreal and Wella.

Conveniently located with Shepherd's Bush, Market and Goldhawk stations close by, there's nothing stopping you from cutting, shaping and colouring your hair into a style that suits you at Silk Secret today.

MonMonday
11:00AM8:00PM
TueTuesday
11:00AM8:00PM
WedWednesday
11:00AM8:00PM
ThuThursday
11:00AM8:00PM
FriFriday
11:00AM8:00PM
SatSaturday
11:00AM7:00PM
SunSunday
Closed