Silky Smooth Beauty Reviews
10 Bond Street, Ealing, London, W5 5AA
Check availability and book onlineReviews are written by customers after their visit.
363 reviews
I had an amazing facial treatment here. The whole experience was so relaxing, and my skin felt and looked wonderful. Looking forward to going back.
Classic Facials
The facial itself was ok. However, the reason for my low rating is the poor customer service from this salon. I booked and paid for a facial and massage and received confirmation via email immediately. The next morning I was telephoned by the salon to say they could only do the facial, as they were doubled booked although on the on-line booking system it showed they had availability. I also had to come in 45 minutes earlier which disrupted the plans I had for that day. I arrived a few minutes before the start time of my appointment and I was kept waiting for 15 minutes as the room was not ready. The 1 hour facial booked and paid for only lasted 50 minutes. The therapist tried to sell me some products but I was so annoyed I was not interested. I don't consider myself to be an unreasonable person, but this is not the first time I had experienced this problem with this salon. A facial I had booked just prior to New Year was again rescheduled because of booking problems and started late. I have used wahanda many times to book treatments with other salons using the on-line booking system and have never before experienced this type of problem. Unlikely to use this salon again, nor would I recommend.
Classic Facials
A lovely lady and perfect wax, painless as possible and lovely place. Also good price. Really enjoyed the whole experience.
Hollywood Waxing
The salon is very well maintained and fresh. The staff member who performed my treatment, though not chatty, was excellent and very professional. I'd definitely go back again.
Hollywood Waxing
The staff were very friendly. I had a facial and my skin felt lovely and smooth afterwards. The lady really seemed to take her time, the atmosphere and music were very relaxing. I really felt pampered.
Classic Facials
Contact
Discover
ec9ba362-a417-43c0-b323-8e4acc42d2dc