Simone was very kind and charming and explained from the beginning what the facial will include. The salon was clean and pleasant and there was nice soothing music in the background. The facial was great, Simone used quite a few different products on me and a clay mask, she did a bit of extraction (I don’t have many blackheads), décolletage &head massage. A really nice touch was the hot towel after the mask. I would definitely recommend Simone’s facial !