Silvana was very professional and helpful. I had a facial and a peel, she explained every step of the procedure and advised what could help to better my overall skin condition. She extracted and unclogged the blackheads on my nose, forehead and chin, as well as popped of a few big pimples on my chin. I can’t say it was completely painless but I guess that’s the price you pay for a good skin. She also suggested other procedures I might want to have in the future and I think I’ll be coming back again.