The venue refused to do my manicure even though I had paid for the treatment online. The woman was not apologetic, and did not offer to process the refund. She was quite rude and told me I would have to call Treatwell. Avoid booking online with them.
Wasn’t her fault but down on staff so I had to wait 45 minutes. Manicure did not last and I was not happy with the finish. If there was not enough time she should have cancelled me to rearrange.