I think this salon has so much potential. I would consider creating more of an ambience, as there was no music the whole time I was there. It’s cold and all I could hear is the cars outside.
Maybe consider:
1.Music
2. Incense sticks
3. Offering customers a cup of tea or coffee
It’s the small things. For me getting my nails done is a treat, so it’s nice to feel like Im enjoying the experience rather than waiting for the technician to finish.
Firstly, the quality of the devices and tools used during my appointment was alarmingly poor, failing to meet even the most basic standards one would expect from a professional establishment. This not only affected the outcome of their services but also raised concerns about hygiene and safety.
Adding to the discomfort, the staff frequently engaged in conversations in languages other than English around customers, including myself, which made the atmosphere feel unwelcoming and exclusionary.