When I came in for my appointment I was warmly greeted by my name and offered a drink. The staff were the friendliest I have seen, they were eager to help but also very authentic. The male who worked there had particularly great customer relationship and communication skills. The ambience was lovely, location great and my hair got an amazing cut and blow-dry I could never achieve myself.
I will definitely come back as this is only a few hundred metres from where I live.