We talked through how my previous cut had gone since I had last visited & decided between us on some minor changes to the style ~ very thorough & experienced hair stylist ~ friendly & helpful ~ salon is lovely ~ knew the cost & timings of my visit ~ cut & blow dry were carried out very professionally ~ overall extremely pleased with the result & since the visit my cut has looked great & I am able to blow dry it into the same style ~ will definitely return ~ very happy ~ Thanks Shona!