the staff were lovely (i had Naomi who was fantastic and went through what i needed for my skin) and the treatments were very good. I was given a couple of free samples to use after the appointment as well. However the treatment rooms were tiny and you could hear everyone clattering about and talking very loudly so not as relaxing as I had hoped for!
The massage was amazing and the staff seemed really knowledgeable. The only thing was that you could hear people outside the door so it wasn't super relaxing