This was a half hour Swedish massage: I entered the treatment room at 12pm, the therapist explained which clothes to remove and how to lie, she left the room while I undressed. The massage was basically three moves without any pressure and I got up from the couch at 12.25pm.
We were not welcomed upon arrival or seen to for a long time... they were not aware of the booking and did not apologise just blamed treatwell. Did not get any money off despite the poor experience.