The staff were very friendly and didn't mind that I was 30mins late. Unfotunatley the actually shallac was poor quality and took two hours as the first nail technician put too much top coat on so it had a white tinge and hadn't set. The second didn't put enough on and when she wiped with alcohol at the end she took the colour off. Over all the end result was messy and not as glossy as a shallac should be. Also they could benefit from a more extensive colour range. I would have not paid full for the service but I'd already paid through wahanda